1. Home
  2. Delivery

Don't forget: 

FREE Delivery on all UK Mainland orders over £50.

Big thank you to @GreenBaby_UK back from 1st holiday with our 1yo used your mosquito patches they were brilliant would highly recommend

Jennifer Barton

Thanks so much for sending me some lovely goodies that arrived in today's post. Just smelling the products... I know I'm going to love them already!

Emma C, North London

Just wanna give a little love.... I bought an organic strawberry teeshirt from you about a year ago-it still looks as good as new and still fits (it is 6-12 and my toddler is 2 next month!

Sara Carney

Love your new Spring range!

Rachel, Derby

We had one of your sleepsuits for my son, during his first summer. It was the best item of clothing he had because the cotton was light weight and felt cool in the heat. I was really happy because he could be competely covered up in the sun.  Fantastic for a 4 month old in August!

Juliette Carter, East London

Your sleeping bags are amazing!

James & Becky, Surrey

Hey Green Baby, I'm a regular and happy customer, my son Phoenix is going to be one next month and has spent the whole year wearing your lovely, organic, ethical clothing!

Aimee, West Midlands


I'd like to take this opportunity to say that I have been a customer of Green Baby for some time, and I have always found the level of service excellent . . .so much higher than most companies, which is why I keep returning and recommending you to my friends.
All the best

Philly, Lancashire


Just thought I would let you know how pleased I am with the products I recently purchased from you. The clothes I bought for my son are really soft, wash well and are great quality. I will certainly be buying from you again soon.

K. Turner


My baby has recently become quite the expert dribbler and no matter how often we change his bib, his little chin and sometimes neck can become damp and sore: the nappy balm is such a wonderful gentle healing cream and owing to the oils it is also quite effective as a barrier cream too - at both ends!

Emma A.

 

Delivery

 

We occasionally run exclusive offers in our email newsletter. Click here to sign up to our email

 

UK standard delivery 

 

FREE delivery on orders over £50

 

Standard delivery charge of £3.95 to UK and Mainland on orders under £50. Normally within two to five working days of receipt of order, subject to availability, although please allow up to 14 days. Out of stock items may take up to 28 days.

 

Northern Ireland, Scottish Highlands, Scottish Isles, Isle of Man and Isle of Scilly deliveries incur a surcharge of £8.
Postage on orders to British Forces Post Offices will be charged at the rate charged to us by the BFPO.
Delivery is subject to stock availability and credit card authorisation and a signature maybe required on receipt for larger Parcel Force deliveries.

Zone 1: Eire, France, Belgium, Netherlands, Luxembourg, Germany, £12

Zone 2: Denmark,  Austria, £15

Zone 3: Spain, Italy, Czech Republic, Slovakia£18

Zone 4: Sweden, Finland, Estonia, Poland, Hungary, Slovenia, Portugal, £22

Zone 5: Iceland, Norway, Switzerland, Latvia, Lithuania, Romania, Bulgaria, Greece, Croatia, Bosnia-Herzegovina, Serbia, Montenegro, £35

Please allow up to 14 working days for delivery.

Next Day Delivery

Next day delivery charge of £5.95 to UK and Mainland. 

Monday to Thursday:Orders must be placed by 1pm, and you will receive your goods the next day.
Friday, Saturday and Sunday: Orders placed after 2pm on Friday and over the weekend will be delivered on Tuesday.

Overseas Delivery Costs

All other destinations: £25** - Please allow between 5-8 working days for delivery.
We can ship to most overseas destinations. Please call us on 0800 0234 289 for a cost estimate.
**This is a minimum charge. Weight dependent - in some rare cases the postage will be reviewed. We will contact you if this applies to your order.

Australian Orders - please note the Sleeping Bags 2022, 9012, 9013, 9022 and 9023 cannot be delivered to Australia.

Returns and refunds

If for any reason you would like to return goods, please telephone us on 0800 0234 289 quoting your receipt number. We cannot exchange/refund goods purchased over 30 days before or which have been used, washed or damaged. This doesn’t affect your statutory rights. With the exception of faulty goods; return postage, packing and insurance costs cannot be refunded. We have found that some companies who do offer free returns can cover this by absorbing the postage cost into other areas, such as increased prices of their products. Green Baby made the decision to not do this, as our policy is to keep product prices as transparent and affordable as possible.  We do however, from time to time offer free delivery and returns to our customers. Please click here, to sign up for our newsletter, to receive news of these special offers.  

We try to process returns as quickly as possible, however please allow up to 21 days. Where an item to be returned is a gift, a credit note will be offered to purchase alternate goods to the same value.

Need Help?

If you experience any issues during the checkout or registration process, please do not hesitate to contact us FREE on 0800 023 4289

Alternatively, please send us an email message about the information you require.  Our email address is: customercare@greenbaby.co.uk
We aim to respond as quickly and as informatively as possible.

*FREE delivery promotion code Ts & Cs

Where you use a valid promotion code, the following additional terms and conditions apply on the discounts:

- Discounts will only be available on order values over the amount stated in the offer
- Discounts are only valid until the date published
- Discounts are only redeemable for purchases made on this website (greenbaby.com)
- Discounts are not refundable
- Only one discount may be used per customer per transaction.
- We reserve the right to end any Discounts at any time including prior to the advertised end date without notice.